While you may use some of the functionality of Matrix Physiotherapy without registration, many of the specific tools and services on our website require registration. If you use our website without registering, the only information we collect will be Non-Personal Information using Cookies. If you choose to become a member of our website, we require a limited amount of Personally Identifiable Information, such as your name, birth date and email address.
Non-personal information we collect
Even if you do not register with Matrix Physiotherapy, we collect Non-Personal Information about your use of our website, special promotions and newsletters.
Matrix Physiotherapy assigns every computer a different Cookie. The information collected by Cookies:
(i) helps us to statistically monitor how many people are using our website(ii) how many people open our emails(iii) for what purposes these actions are being taken
Cookies are also used to facilitate a user’s log-in, as navigation aides and as session timers, but not to retain Personal Health Information about you.
Personally identifiable information we collect
As you use Matrix Physiotherapy, you will be given the option of receiving recurring informational/promotional newsletters via email. These emails will be of a general nature and will in no way disclose your unique health characteristics. At the time you sign up for our email newsletters or any time thereafter, you can choose to opt-out of receiving additional promotional emails from us.
To subscribe to such newsletters, we need your contact information, such as name and email address. You can unsubscribe from the newsletters by simply clicking on the “unsubscribe” link at the bottom of any email newsletter. An email to our automated unsubscribe service will be created on your computer. Click the “send” button. You will then be unsubscribed from that newsletter within two to three business days.
When you use Matrix Physiotherapy‘s “Email a Friend,” Matrix Physiotherapy emails the article or other content designated by you to your friend’s email address, listing your email address as the sender. Matrix Physiotherapy uses the friend’s email address only for sending your friend the email you requested. While we store the email address, we do not use it for any other purpose.
After you have registered as a member of Matrix Physiotherapy, you may choose to use certain interactive content, tools and services that may ask you to voluntarily provide other types of information about yourself including Personal Health Information. These tools do not retain or store your Personal Health Information.
We are committed to protecting the privacy of children. Neither Matrix Physiotherapy nor any of its services are designed or intended to attract children under the age of 13.
From time to time the Matrix Physiotherapy market research department, or its operations contractors acting on its behalf, conducts online research surveys in order to gather feedback about our site, our sponsors and opinions on important healthcare issues, through email invitations, surveys and online focus groups.
Personally Identifiable Information collected through market research will only be used by Matrix Physiotherapy and its operations contractors and will not be given or sold to a third party.
Matrix Physiotherapy tailors information to reflect your interests, concerns and personal health characteristics.
Disclosure of your information
(i) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.(ii) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.
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